Privacy Policy

1. Data Collected

Nyota Company Limited collects personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request a quote or consultation
• Subscribe to our mailing list
• Participate in auctions or bid on items
• Use our online services

This information may include your name, email address, phone number, physical address, company information, and any other details you choose to provide.

2. Purpose

We collect and use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To process your requests for services or consultations
• To send you updates about our services and promotions (with your consent)
• To facilitate auction participation and bid processing
• To comply with legal obligations and regulations
• To improve our website functionality and user experience
• To prevent fraud and ensure security

3. Storage & Security

Nyota Company Limited is committed to protecting your personal data through appropriate security measures:

• Your data is stored on secure servers with encryption
• We limit access to personal data to authorized personnel only
• We maintain physical, electronic, and procedural safeguards
• Data is retained only as long as necessary for its intended purpose
• We comply with data protection regulations applicable in Tanzania

While we strive to protect your information, no security system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

4. Cookies Usage

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how you use our website
• Marketing Cookies: Allow us to deliver relevant content and advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service providers who assist us in delivering our services (under confidentiality agreements)
• Legal authorities when required by law or regulation
• Business partners for legitimate business purposes (with your consent)
• Payment processors to facilitate transactions

We ensure all third parties agree to maintain the confidentiality and security of your personal data.

6. User Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (right to be forgotten)
• Withdraw consent for data processing at any time
• Object to certain types of data processing
• Receive a copy of your data in a portable format

To exercise any of these rights, please contact us using the details provided below.

7. Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date below.